Delivery & Return

Find all you need to know about our partnered delivery services.

Find more at: https://a2zcourier.gy

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Delivery Options Overview

BePC Shack offers ideal shipping methods for any requirement. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods. First, how to order online:

1. Order the Product and Specify the Delivery Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive Or Track It Using The Link Sent To Your Email

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4. Pick up Your Order at The Chosen Area

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FAQs

My order hasn't arrived yet. Where is it?

Rest assured, your order is on its way! You can track the driver’s location through a tracking link sent to you via email. If you didn’t receive the email, or need further assistance, feel free to contact A2Z Couriers or PCShark (the store where you made your purchase) for the most up-to-date information on your delivery.

Do you deliver on public holidays?

No, we do not deliver on public holidays. However, rest assured, we will get your product to you as soon as it's the next working business day.

Is next-day delivery available on all orders?

It depends on the product, store location, and your distance from the store. We always strive to deliver as quickly as possible. If all conditions are right—such as proximity and product availability—next-day delivery is possible. However, this is determined on a case-by-case basis.

Do I need to be there to sign for delivery?

Yes, all deliveries require a signature. You can provide proof of purchase by showing your invoice receipt sent via email, a sales receipt from the store, or a receipt from the delivery service.

Can I change my delivery address after placing an order?

Yes, but only if the order hasn’t been dispatched. Contact customer service or the store as soon as possible to update your delivery address.

What payment methods do you accept?

We accept Mobile Money Guyana (MMG), and cash on delivery. But we prioritize MMG since it makes it easier for all parties involved.

Can I track my order?

Yes, once your order is dispatched, you’ll receive a tracking link via email or SMS to follow the delivery status.

What areas do you deliver to?

We deliver to most locations within Guyana. Some remote areas may require additional time or fees.

What should I do if I receive a damaged product?

Contact the store or delivery service immediately to report the damage and arrange for a replacement or refund.

Need Help?

  • phone (592) 225-3044
  • image 2024 09 17 230953734 Messenger
  • image 2024 09 17 231135426 WhatsApp
  • email Email: info@pcshack.gy